Terms and Conditions

1. AGENT FOR SUPPLIERS

Travel Smart LLC, dba House of Travel (“House of Travel,” “we,” “our,” or “us”) acts as a sales agent for many airlines, hotels, car rental companies, tour operators, cruise lines, and other travel service providers (“Suppliers”) named in your quote or invoice confirmation. We are not responsible for the acts or omissions of the Suppliers, including but not limited to their failure to adhere to schedules, provide services or refunds, financial default, bankruptcy, or failure to honor future travel credits.

 


 

2. PAYMENT FOR SUPPLIERS

You understand that Travel Smart LLC, dba House of Travel acts solely as an agent between you and the Supplier(s). Any credit or debit card provided for payment may be processed directly by the Supplier listed on your invoice.

 


 

3. HOUSE OF TRAVEL PLANNING PACKAGE

House of Travel includes a planning package as part of your vacation planning services. By purchasing our services, you acknowledge and agree to the planning package inclusions listed on your invoice. Planning package fees are non-refundable.

 


 

4. PRICE INCREASES / DECREASES

Travel arrangements involving airlines, cruise lines, or other Suppliers may be subject to supplemental price increases imposed by the Supplier or applicable government authorities, even after payment has been made.

Suppliers maintain their own booking terms, cancellation policies, penalties, and conditions, and you may be bound by those agreements regardless of whether you receive separate notice of their terms.

It is your responsibility to review your Supplier’s current terms and travel requirements before departure. House of Travel is not responsible for Supplier policy changes, pricing changes, schedule changes, or travel requirements.

 


 

5. OTHER FOREIGN ENTRY RULES

You assume full responsibility for verifying all passport, visa, vaccination, health, customs, and entry requirements for every destination and connection on your itinerary.

Many countries require passports to remain valid for at least six (6) months beyond the date of entry. Failure to possess the required documentation may result in denied boarding or entry, for which House of Travel assumes no responsibility.

 


 

6. INSURANCE

For your protection, we strongly recommend purchasing comprehensive travel insurance, including trip cancellation, interruption, medical, and travel accident coverage.

Unless you purchase a Cancel For Any Reason (CFAR) policy, many insurance plans exclude coverage for epidemics, pandemics, government travel advisories, or other specified events.

Any explanation of insurance coverage provided by House of Travel is for informational purposes only and does not constitute a guarantee of coverage.

You agree to hold House of Travel harmless for your decision not to purchase travel insurance or for any denial of benefits by an insurance provider.

 


 

7. CREDIT CARD MERCHANT

We strongly recommend using a credit card when purchasing travel services so that you may exercise any rights available under applicable consumer protection laws.

When House of Travel serves solely as the merchant processing payment on behalf of a Supplier, our role is limited to facilitating the transaction and remitting funds to the Supplier.

If the Supplier fails to provide the purchased services, your remedy shall be against the Supplier. You agree not to initiate a chargeback against House of Travel for Supplier non-performance.

 


 

8. RISKS OF TRAVEL AND RELEASE

Travel involves inherent risks that may include, but are not limited to:

  • Weather events
  • Natural disasters
  • Government actions
  • Civil unrest
  • Terrorism
  • Disease outbreaks and pandemics
  • Transportation delays
  • Supplier bankruptcy
  • Personal injury or illness

House of Travel has no special knowledge regarding the safety or suitability of any destination.

For current travel advisories, visit the U.S. Department of State at https://travel.state.gov.

For health information, visit the Centers for Disease Control and Prevention at https://www.cdc.gov/travel.

By traveling, you voluntarily assume all known and unknown risks associated with travel and agree to release, indemnify, and hold harmless Travel Smart LLC, dba House of Travel, its owners, employees, independent contractors, affiliates, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your travel.

 


 

9. CREDIT / DEBIT CARD AUTHORIZATION

By providing your credit or debit card information, you authorize Travel Smart LLC, dba House of Travel to process payment on your behalf for the travel Suppliers listed on your invoice.

You certify that you are an authorized user of the payment method provided and authorize charges for the travel services purchased.

 


 

10. SMS COMMUNICATIONS (Customer Care Messages Only)

By providing your mobile phone number and opting in to receive text messages from House of Travel, you consent to receive customer care SMS messages related to your travel arrangements. These messages may include booking updates, itinerary reminders, travel notifications, appointment confirmations, documentation requests, and responses to your inquiries.

  • Message Frequency: Message frequency varies based on your travel plans and customer service interactions. Customers can generally expect up to 5 messages per trip or customer service request, although additional messages may be sent if needed to assist with your travel.
  • Message and Data Rates: Message and data rates may apply based on your mobile carrier and wireless plan.
  • Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message and will no longer receive SMS communications unless you opt in again.
  • Help: For assistance, reply HELP to any text message or contact House of Travel directly at (225) 751-5600.
  • Consent: Your consent to receive SMS messages is not a condition of purchasing any products or services.
  • Supported Use: House of Travel sends customer care messages only and does not send promotional or marketing text messages through this SMS program.

 


 

11. PRIVACY POLICY

Your privacy is important to us. Information regarding how we collect, use, protect, and share your personal information, including information related to SMS communications, is available in our Privacy Policy.

Please review our Privacy Policy at:

https://www.myhouseoftravel.com/privacy-policy

By using our services, you acknowledge that you have read and understand our Privacy Policy.